The failure of Zappos CEO Tony Hsieh's "delivering happiness"
Zappos's headquarters in Las Vegas, known for its employee culture centered around "delivering happiness," was visited by journalists, academics, and business leaders from all over the world in the 1990s and early 2000s.
"We keep expanding the vision over time, and now our vision and mission are to deliver happiness to the world," Zappos CEO Tony Hsieh said in a 2010 interview with Marketplace host Kai Ryssdal.
"Delivering Happiness" was the best-selling book Hsieh wrote about his mission, which made him a guru of workplace culture.
Kirsten Grind, a reporter for The Wall Street Journal, said in a recent interview with Ryssdal that Tony Hsieh didn't take care of himself. In a new book entitled, "Happy at any Cost: The Revolutionary Vision and Fatal Quest of Zappos CEO Tony Hsieh," psychologist Robert Solomon quotes Hsieh as saying, "All that matters is happiness. Katherine Sayre and Grind explore the life and downfall of the acclaimed CEO.
Zappos founder Tony Hsieh left his company in August of 2020 and died a few months later at the age of 46. "I think Tony was continuously seeking happiness, but not always reflecting on his own," said Sayre.
It shocked the business community and around the world when Tony Hsieh unexpectedly passed away in late November 2020 at the age of 46.
"Delivering Happiness: A Path to Profits, Passion, and Purpose," one of Tony's best-selling books, showcases his unconventional ideas on workplace culture and happiness.
Nearly a billionaire, he had launched downtown Las Vegas over the previous decade and built one of the world's most joyful companies as the CEO of the shoe-selling website Zappos, also owned by Amazon.
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